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ON-SITE, MOBILE & TELEHEALTH VETERINARY SERVICES
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Low-Cost , High Quality Pet Care
On the Go, At Our Place,
or In the Comfort of Your Own Home!​
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Veterinary Alliance Center for Accessible Care
Privacy Policy & Accessibility Statement
Effective from October 2024
What type of information we collect?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
How do we collect information?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
Why do we collect personal information?
We collect such Non-personal and Personal Information for the following purposes:
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To provide and operate the Services;
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To provide our Users with ongoing customer assistance and technical support;
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To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
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To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
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To comply with any applicable laws and regulations
How do we store, use, share and disclose your site visitors' personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How do do you communicate with your site visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, postal mail, or other third-party communication platforms.
How do you use cookies and other tracking tools?
Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site.
In accordance with data privacy regulations, visitors must be informed when a website is using cookies on a site. The Wix Privacy Center cookie banner has been added to our site for this purpose. Site-visitors have the opportunity to accept or decline non-essential cookies on our site.
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Wix uses cookies for important reasons, such as:
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To provide a great experience for your visitors and customers.
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To identify your registered members (users who registered to your site).
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To monitor and analyze the performance, operation and effectiveness of Wix's platform.
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To ensure our platform is secure and safe to use.
Types of Cookies
In general, the cookies which are initially placed on our Wix website may be categorized as essential cookies. However, considering that the Wix platform gives the ability to add multiple components, codes, third-party applications...and so on, our website may include other types of cookies which might require specific settings.
Take a look at the table below to see which cookies are placed on Wix sites:
Cookie Name
Purpose
Duration
Cookie Type
XSRF-TOKEN
Cookie for fraud detection of calls
Session
Essential
hs
Security Cookie for Hive (legacy)
Session
Essential
svSession
Session cookie for identification
6 months
Essential
SSR-caching
Performance cookie for rendering
24 hours
Essential
TS*
Cookies for attack detection
Session
Essential
bSession
Used for system effectiveness measurement
24 hours
Essential
fedops.logger.sessionId
Tracking session errors and issues (resilience)
12 months
Essential
_wixAB3|*
Cookie for site experiments
6 months
Essential
server-session-bind
Cookie for API protection
Session
Essential
client-session-bind
Cookie for API protection
Session
Essential
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Checking Your Cookies
You can check which cookies are used by each business solution, third-party app or third-party integration using Chrome's built-in cookie view. While in incognito mode, click the Secure icon next to the URL bar and then select Cookies.
Tip: Make sure you're viewing your site in incognito mode so that your browser doesn't detect irrelevant cookies.
Third-party services found on our website, such as Google Analytics, Donorbox, Paypal, Venmo, Instagram, Facebook, or other applications may also have their own policies regarding how they collect and store information. These are external services, such practices are not covered by the Wix Privacy Policy.
How can your site visitors withdraw their consent?
If you don’t want us to process your data anymore, please contact us via email at veterinaryalliancecenter@gmail.com or using our "contact us" submission form.
Privacy policy updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Questions
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at veterinaryalliancecenter@gmail.com
Accessibility Statement
Accessibility Statement from Veterinary Alliance Center for Accessible Care
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Measures to support accessibility
Veterinary Alliance Center for Accessible Care takes the following measures to ensure accessibility of Vet Alliance Center:
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Include accessibility as part of our mission statement.
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Conformance status
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Vet Alliance Center is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.
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Feedback
We welcome your feedback on the accessibility of Vet Alliance Center. Please let us know if you encounter accessibility barriers on Vet Alliance Center:​
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Visitor Address: Mobile & Telehealth Vet Services
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Facebook, Instagram
We try to respond to feedback within 5-7 business days.
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Limitations and alternatives
Despite our best efforts to ensure accessibility of Vet Alliance Center , there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.
Known limitations for Vet Alliance Center:
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Comments from users: Uploaded images may not have text alternatives because We cannot ensure the quality of contributions. We monitor user comments and try to address issues within 7-14 business days. Please contact us via e-mail if you encounter an issue.
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Assessment approach
Veterinary Alliance Center for Accessible Care assessed the accessibility of Vet Alliance Center by the following approaches:
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Self-evaluation
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​Further Defined:
We at Veterinary Alliance Center for Accessible Care are working to make our site vetalliancecenter.com accessible to people with disabilities.​
An accessible site allows visitors with disabilities to browse the site with the same or a similar level of ease and enjoyment as other visitors. This can be achieved with the capabilities of the system on which the site is operating, and through assistive technologies.​
We have adapted this site partially accordance with WCAG 2.1 ​guidelines, and have made the site accessible to the level of AA. This site's contents have been adapted to work with assistive technologies, such as screen readers and keyboard use. As part of this effort, we have also:
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Used the Accessibility Wizard to find and fix potential accessibility issues
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Set the language of the site
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Set the content order of the site’s pages
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Attempted to define clear heading structures on all of the site’s pages
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Added alternative text to images (may not include all images)
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Attempted to Implement color combinations that meet the required color contrast
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Reduced the use of motion on the site
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Ensured videos, audio, and files on the site are accessible (may not include all files)
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Declaration of partial compliance with the standard due to third-party content. The accessibility of certain pages on the site depend on contents that do not belong to the organization, and instead belong one of the following: Paypal, Donorbox, Venmo, Instagram, Facebook, Google analytics/business workspace, and others. We therefore declare partial compliance with the standard for these pages.
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There are no specific physical on-site venue accessibility arrangements due to the the nature of this organization's business. Business is conducted at the site/location of the customer, or conducted virtually, therefore- no physical accessibility arrangements have been made. Physical literature or resources may be allocated or provided to customers. Efforts are made to make this resources at minimal in partial compliance to accessibility standards.
If you find an accessibility issue on our website, or if you require further assistance, you are welcome to contact us via e-mail or through our websites contact submission form.
Contact Information
website: vetalliancecenter.com
email: veterinaryalliancecenter@gmail.com
Typical responses within 5-7 business days